Account & Data Deletion
Application: RollCall (com.nextciv.rollcall) • Publisher: NextCiv
You have the full right to delete your RollCall account and all associated personal data at any time. We believe in complete data sovereignty: once requested, your personal data, character sheet, messages, and login credentials are permanently expunged.
Option 1: Instant In-App Deletion (Recommended)
Takes effect immediately across all platforms.
Steps to delete your account inside RollCall:
- Open the RollCall app on your device (Android, iOS, or Desktop).
- Tap the Account icon or navigate to My Sheet.
- Tap Delete Account in the Account Dialog or bottom of your profile editor.
- Confirm the deletion prompt: "Permanently Delete Account".
✓ Your session is immediately terminated, your auth tokens are revoked, and your records are purged from the live database.
Option 2: Web / Email Deletion Request
If you no longer have access to the app or device.
You can request deletion by sending an email to our privacy team from your registered email address:
Subject: RollCall Account Deletion Request
Include: Your RollCall handle (@username) and registered email address.
Our privacy team will process and verify your request within 7 business days, permanently deleting your account and all associated data.
ℹ️ What Data is Deleted?
When an account is deleted, all associated data is permanently erased:
- Profile & Identity: Display name, handle, bio, pronouns, age preferences, and public portfolio pages (
/u/{handle}). - Geek Passports & Interests: All selected games, enthusiasm tiers, role notes, and custom proposals.
- Availability & Location: Coarse spatial cells and weekly availability matrices.
- Communications: Direct message history, conversation threads, and personal Rolodex notes.
- Authentication Credentials: OAuth connections, email addresses, active JWT sessions, and rotating refresh tokens.
⏱️ Retention & Backup Policy
Active data is expunged immediately upon confirmation. Ephemeral encrypted database backup snapshots are rotated and automatically deleted within 30 days. No archived copies of your personal data are retained thereafter.